The Business of Laundry: Models That Work

In today’s laundromat industry, one truth holds across every market, model and mission: success requires more than just machines. Today’s operators must choose business models strategically, execute consistently, and lead with intention. Some lean into simple,...

Green is Good Business 

Green Operations Increasingly Important to Feed Consumer Demand  When Green Laundry Lounge co-owners Pulin and Krishna Dasai got into the vended laundry industry, they wanted to change a narrative: laundromats are water and energy-intensive businesses.   “The...

Metrics That Matter 

Profit, Performance, and Planning in Vended Laundry  The laundromat business is like most businesses in that you need to do a lot of things right to be successful. But how do you know if it’s working? According to successful owners, you just need to look at the...

Safety First, Last… Always

The Laundromat Owner’s Guide to Preventing Accidents, Protecting Your Business, and Controlling Your Insurance Costs As more and more entrepreneurs are discovering, running a laundromat can be a hugely rewarding business. But it also comes with its own set of risks...

PlanetLaundry Podcast

America’s #1 Resource for Vended Laundry News & Info

PlanetLaundry is the official publication of CLA and is trusted by thousands of laundry professionals to deliver the latest news and industry-specific topics.

Playing the Numbers Game

Playing the Numbers Game

A Closer Look at the Operational Metrics and Key Data Laundromat Owners Should Monitor to Stay on Track for Success In the February issue of PlanetLaundry, some of the most successful laundromat operators in the U.S. shared the key performance indicators they use to...

Pickup-and-Delivery Pricing Done Right

Pickup-and-Delivery Pricing Done Right

Are You Charging ‘By the Bag’ or ‘By the Pound?’ I don’t think any of us would be surprised to hear that pickup and delivery is the hot topic in our industry today. In fact, this month I presented a keynote presentation on this very topic at the inaugural Laundromat...

Smooth Operators (Part 2)

Smooth Operators (Part 2)

From Preventive Maintenance to Equipment Repair, Store Owners Share Key Strategies for Keeping Their Laundromats Running Smoothly and Profitably [This is the second of a two-part feature article. You can read Part One here.] In a continuation of PlanetLaundry's March...

Headlines

Clean 2022: CLA Panel ‘Delivers the Goods’

Many laundromat owners have taken their self-service business to the next level by adding wash-dry-fold and pickup-and-delivery services. What’s more, those who already provide their customers these full-service offerings are raising the bar. Residential wash-dry-fold...

Clean 2022: Evaluating New Technology for Your Business

With so many different systems available for laundromat management, payment acceptance, accounting, point-of-sale for wash-dry-fold and pickup and delivery, and more, it can be overwhelming to choose the right system for your business. In the second CLA educational...

Clean 2022: CLA Panel Speaks to Aspiring Laundry Owners

The second day of the Coin Laundry Association’s educational program at Clean 2022 in Atlanta kicked off with a focus on prospective investors and aspiring laundromat owners. The morning’s first session – “Everything You Need to Know About Your First Laundromat” – was...

Wash with Wally: Sign of the Times

My business partner and I are building a 4,500-square-foot laundromat in Arizona. We are just about finished, and one of the last tasks we’re left with is deciding what to do about the outdoor sign on the corner of the lot. We are considering a standard, double-faced...

New CLA Board Members Take Center Stage at Clean ’22

The Coin Laundry Association has welcomed three highly respected industry leaders to its 2022 Board of Directors – each of whom agreed to generously share his industry knowledge during the association’s educational programming at Clean 2022 in Atlanta. Brian...

LaundryCares Hosts ‘Lunch & Learn’ in Atlanta

On the first day of Clean 2022 in Atlanta, the LaundryCares Foundation hosted a free luncheon, on the heels of its popular morning educational session on how to leverage community engagement for social impact and profit. Attendees to this luncheon event further...

Clean 2022: Leveraging Community Engagement for Social Impact

Laundromats have a unique reach into under-resourced communities and can upcycle their facilities with dedicated learning spaces, as well as by hosting free laundry events, among other initiatives. The Coin Laundry Association’s second educational session on the first...

Clean 2022: CLA Explores the ‘Next Generation’ of Laundromats

CLA Director of Membership and Education Danielle Bauer welcomed nearly 600 attendees to the organization’s first educational seminar of Clean 2022 at the Georgia World Congress Center in Atlanta. With laundromats designated as an “essential business,” the industry...

LaundryCares Hosts Free Laundry Day in Atlanta

On the day before Clean 2022, the Coin Laundry Association’s LaundryCares Foundation hosted a free laundry day in Atlanta. This event was held from 10:00 a.m. to 2:00 p.m. at five laundry locations in and around the show’s host city: Bustin Suds Laundromat, Atlanta...

Clean 2022: A Southern Accent

An Overview of What the Trade Show’s Host City Offers Its Visitors After a three-year, COVID-induced hiatus, the laundry industry’s largest trade show and convention is back. The Clean Show is returning to the industry’s center stage for the first time since 2019 –...

Are You a Quitter?

The Key to Success is Knowing When to Quit – And When to Hang On “Never, never, never give up.” – U.K. Prime Minister Winston Churchill, on October 29, 1941, as World War II raged through Europe Winston Churchill was a strong believer that persistence is everything...

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September Magazine Issue

This Month's Issue

 

  • Tech on the Rise: How Operators Are Using Innovation to Run Smarter, Faster Laundromats: From AI phone systems to real-time data tracking, operators and suppliers share how technology is reshaping the modern laundry business and what’s coming next.
  • Business Profile: Delivering a Superior
    Laundry Experience
  • Member Spotlight: Rick Rome –
    Innovating Laundry, One Customer at a Time
  • Guest Column: How AI Changed Google Reviews (What Laundromat Owners Need to Know)
  • And More…

THE LATEST ON LAUNDROMATS

Industry News

WaveMAX Teams with OMNI Solutions to Offer UV Technology

Laundromat franchise WaveMAX has announced the expansion of its strategic relationship with OMNI Solutions, an EPA-registered provider of UV technology. “The WaveMAX advantage elevates the laundromat visit from an inconvenient chore to a positive experience in a...

Alliance Kicks Off New Partnership with CLA

Alliance Laundry Systems recently kicked off its participation in the Coin Laundry Association’s Strategic Corporate Ally program by hosting CLA President and CEO Brian Wallace at its corporate office in Ripon, Wis. Wallace met with Alliance’s executive staff and...

Grant Rawlins Named President of R&B Wire Products

R&B Wire Products, headquartered in Santa Ana, Calif., has promoted Grant Rawlins to president. Rawlins, the third generation in his family to lead the company, has been with R&B since graduating from Pepperdine University in 2016. During his time at R&B,...

Clean Show Scheduled for August 2025 in Orlando

Messe Frankfurt, which manages the Clean Show, has announced the upcoming dates for North America’s largest drycleaning, laundering, and textile-care exposition. The four-day event will next take place August 23-26, 2025, at the Orange County Convention Center in...

HappyNest Continues to Expand Service Footprint

Laundry pickup-and-delivery service HappyNest announced that the company expanded its availability in 11 states during the fourth quarter of last year. HappyNest is now offering service in Minneapolis, Asheboro, Hendersonville, San Bernardino, Colorado Springs,...

FROM YOUR FAVORITE INDUSTRY EXPERTS

Columns

The Laundry Doctor

Risky Business

Unless You Regularly Tackle Tough Commercial Laundry Stains, Chlorine Bleach Most Likely is an Unnecessary Risk to Your Wash-Dry-Fold Service I recently received a phone call from a CLA member who had just ruined a wash-dry-fold order. As it turned out, one of her...

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The Business Mind

The Art of Primal Persuasion

The Art of Primal Persuasion

Here’s How to Influence Customer Buying Behavior through the Principles of Neuroscience It’s a most unfortunate fact that literally billions of dollars are wasted on advertisements across all industries – including the vended laundry business – that simply fall short...

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Wash With Wally

Wash with Wally: Ozone Injection vs. COVID-19

Wash with Wally: Ozone Injection vs. COVID-19

My laundromat has two banks of washers – for a total of 16 machines – that feature ozone injection. I was wondering if ozone is effective at killing the COVID-19 virus. If so, I will definitely want to begin extensively promoting and advertising this feature of my...

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Viewpoint

Wi-Fi? Why Not?

As soon as the technology became available, we began offering Wi-Fi access in all of our laundry locations. And, as pricing within the marketplace has become more attractive, we have proportionally increased the speed of our Wi-Fi to accommodate the greatly increased...

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Digital Marketing

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Strategic Corporate Allies Program

Our Strategic Corporate Allies support CLA’s mission through advocacy, education, and innovation to strengthen the industry, advance our members’ businesses, and prepare the next generation of laundry professionals for the future.

Interested in becoming a Strategic Corporate Ally of CLA? Contact President & CEO, Brian Wallace via email at [email protected] or call (630) 491-0499.