The Business of Laundry: Models That Work

In today’s laundromat industry, one truth holds across every market, model and mission: success requires more than just machines. Today’s operators must choose business models strategically, execute consistently, and lead with intention. Some lean into simple,...

Green is Good Business

Green Operations Increasingly Important to Feed Consumer Demand When Green Laundry Lounge co-owners Pulin and Krishna Dasai got into the vended laundry industry, they wanted to change a narrative: laundromats are water and energy-intensive businesses. “The...

Metrics That Matter

Profit, Performance, and Planning in Vended Laundry The laundromat business is like most businesses in that you need to do a lot of things right to be successful. But how do you know if it’s working? According to successful owners, you just need to look at the...

Safety First, Last… Always

The Laundromat Owner’s Guide to Preventing Accidents, Protecting Your Business, and Controlling Your Insurance Costs As more and more entrepreneurs are discovering, running a laundromat can be a hugely rewarding business. But it also comes with its own set of risks...

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A New Beginning

Jan 26, 2015

Originally posted - Jan 27, 2014 After years of unclogging other people's pipes as a licensed master plumber, Florida's Willy Gibson turned his attention to a completely different type of pipe, as the co-owner - along with his wife Margie - of a Pensacola-based smoke...

Second Time Around

Jan 26, 2015

Originally posted - Sep 24, 2013 Avenue Coin Laundry in Libertyville, Ill., opened its doors for the first time this past July. However, store owner Ron Parsons is hardly new to the self-service laundry industry. "In 1979, I bought a place called the Carousel Coin...

‘Landlord and Tenant’

Jan 26, 2015

[ Originally posted - Feb 25, 2014 As the president of Alabama-based Joy Enterprises, Mark Joy is clearly one of the leaders within the franchised fast-food business in his state. With nearly 20 Subway restaurants, a half dozen Long John Silver's locations and a...

Headlines

Learn From My Mistakes

Originally posted - Oct 09, 2014 When building my two self-service laundries, I really thought I had covered all my bases. I even shared my design with a paid consultant and a few veteran store owners to see what they thought. And yet I still overlooked several...

The Customer is Always Right Even When They’re Not

Originally posted - April issue/2012 An Interview with Pennsylvania Laundry Owner Jeryl Knechel Jeryl Knechel operates laundromats in Pennsylvania. He also is the treasurer of the Delaware Valley Coin Laundry Association. He recently took some time to talk with...

‘Fun’ for the Whole Family

Orginally posted - Oct 21, 2013 Ask most laundry owners about their landlords and you're likely to get more than a few responses that are less than suitable for a family publication such as ours. Not so with Kevin Moyle, who operates Loads of Fun in Houghton, Mich....

Leading the Way

Originally posted - Jan issue/2012 Kenny Wells has always been and entrepreneur to some degree. Before entering the coin laundry business, he was a real estate broker, primarily managing his own apartments and mobile homes as rental property. Along the way, he also...

‘Power’ Hitter

Originally posted - June issue 2012 Richard Costello is president of Acela Energy Group, an energy consulting group specializing in energy procurement and load management, as well as energy conservation training, auditing and on-site wind and solar generation...

Help Your Staff Help Your Business

Originally posted - Aug issue/2012 Winning customer service is your self-service laundry's best competitive advantage. It's the lifeblood of any business. In fact, you can offer promotions and slash vend prices to bring in as many new customers as you want, but unless...

Branded!

Originally posted - April issue/2012 Building a Brand for Your Self-Service Laundry May Be the Smartest Business Move You Make All Year Think only those big corporate types need to bother with such frivolous, esoteric topics are branding? Think again. Your brand says...

On the Front Lines

Originally posted - Aug issue/2012 Store Attendants Discuss the Laundry Business from Their Perspective It's easy to underestimate the job that self-service laundry attendants perform. However, their duties couldn't be more significant. After all, if a customer has a...

It’s a Small World

Originally posted - Oct issue/2012 Alliance Laundry Systems Helps Grow the Self-Service Laundry Business on a Global Level (This is the first in a series of articles that will focus on the international scope of the self-service laundry business, while examining the...

Chain Reaction

Originally posted - Oct 30, 2014 One of every four self-service laundry owners today operates multiple locations, according to the Coin Laundry Association's 2014 Coin Laundry Industry Survey. And that number has risen consistently. Each year, more and more...

Internet Marketing

Originally posted - Feb issue/2012 Customers Are Looking For You Online. Can They Find You When was the last time you looked up a business' phone number in the Yellow Pages? When last did you rely on the knowledge of a sales assistant when looking to make an informed...

Back to Basics

Originally posted - Oct issue/2012 A Look at Some of Today's Successful ‘No-Frills' Laundry Operations If you spend any time reading the industry trade magazines, surfing the industry websites or attending industry events, you might be led to believe that the only...

This Month's Issue

Tech on the Rise: How Operators Are Using Innovation to Run Smarter, Faster Laundromats: From AI phone systems to real-time data tracking, operators and suppliers share how technology is reshaping the modern laundry business and what’s coming next.
Business Profile: Delivering a Superior
Laundry Experience
Member Spotlight: Rick Rome –
Innovating Laundry, One Customer at a Time
Guest Column: How AI Changed Google Reviews (What Laundromat Owners Need to Know)
And More…

THE LATEST ON LAUNDROMATS

Industry News

CCI Names Channel Sales Manager

Card Concepts Inc., based in Addison, Ill., has named Robert Mattocks its new channel sales manager. In this position, Mattocks will strengthen existing relationships with distributors and customers. He also will implement the company's new marketing initiatives and...

Dallas Laundry Partners with ‘Loads of Hope’ to Provide Free Laundry Services to Harvey Evacuees

Westmoreland Express Laundry Center - a Dallas-based vended laundry, owned by Ed Brown Distributors - recently provided free laundry services to Hurricane Harvey evacuees who were housed in shelters in Dallas. The laundromat worked with Proctor & Gamble's Tide...

Laundry Owners Warehouse Announces Film Series

Laundry Owners Warehouse has announced that it will produce a series of short films, to be created as a brand-building exercise. The films will feature Dexter Laundry equipment, as Laundry Owners Warehouse is a distributor of Dexter products in south Florida - and...

Aaxon Names ‘Laundry Aesthetic Award’ Winner

Aaxon Laundry Systems recently presented Philip Kodroff - owner of Laundromart in Hollywood, Fla. - with the distributor's "Laundry Aesthetic Award." The award is presented to Aaxon laundry-owner customers in recognition of their dedication toward operating...

Statewide Wraps Up Fall Laundry Improvement Expos

Statewide Laundry Equipment - with offices in Jacksonville, Tampa, Orlando and Miami - recently finished its three-day series of Laundry Improvement Expos, beginning in Kissimmee, Fla., on September 19 at the Radisson Resort Orlando and concluding at Statewide's...