The Business of Laundry: Models That Work

In today’s laundromat industry, one truth holds across every market, model and mission: success requires more than just machines. Today’s operators must choose business models strategically, execute consistently, and lead with intention. Some lean into simple,...

Green is Good Business

Green Operations Increasingly Important to Feed Consumer Demand When Green Laundry Lounge co-owners Pulin and Krishna Dasai got into the vended laundry industry, they wanted to change a narrative: laundromats are water and energy-intensive businesses. “The...

Metrics That Matter

Profit, Performance, and Planning in Vended Laundry The laundromat business is like most businesses in that you need to do a lot of things right to be successful. But how do you know if it’s working? According to successful owners, you just need to look at the...

Safety First, Last… Always

The Laundromat Owner’s Guide to Preventing Accidents, Protecting Your Business, and Controlling Your Insurance Costs As more and more entrepreneurs are discovering, running a laundromat can be a hugely rewarding business. But it also comes with its own set of risks...

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Chain Reaction

Jan 27, 2015

Originally posted - Oct 30, 2014 One of every four self-service laundry owners today operates multiple locations, according to the Coin Laundry Association's 2014 Coin Laundry Industry Survey. And that number has risen consistently. Each year, more and more...

On the Front Lines

Jan 27, 2015

Originally posted - Aug issue/2012 Store Attendants Discuss the Laundry Business from Their Perspective It's easy to underestimate the job that self-service laundry attendants perform. However, their duties couldn't be more significant. After all, if a customer has a...

Internet Marketing

Jan 27, 2015

Originally posted - Feb issue/2012 Customers Are Looking For You Online. Can They Find You When was the last time you looked up a business' phone number in the Yellow Pages? When last did you rely on the knowledge of a sales assistant when looking to make an informed...

Headlines

Pizza Economics May Be Less Than Appetizing

The Author Points Out the Flaws with a Common Method for Determining a Store's Marketplace Don't get me wrong – I like pizza as much as the next person. Pepperoni and cheese is personal favorite, and that new bacon-wrapped version I've seen advertised looks pretty...

Pizza Economics May Be Less Than Appetizing

The Author Points Out the Flaws with a Common Method for Determining a Store's Marketplace Don't get me wrong – I like pizza as much as the next person. Pepperoni and cheese is personal favorite, and that new bacon-wrapped version I've seen advertised looks pretty...

Sales Tax Win in Iowa: The Anatomy of a Grassroots Victory

An Interview with Iowa Self-Service Laundry Association President Daryl Johnson An historic bill, sponsored by the Iowa Self-Service Laundry Association, to repeal the existing sales tax on coin-operated laundry in that state recently passed unanimously in the Iowa...

‘Warming Up’ Your Cold Calls

Get to Know Prospective Commercial Clients Before Asking for Their Business Any sales professional will tell you that the easiest person on which to call is someone you know or with whom you have some sort of connection. With that said, when building your commercial...

Talk to Your Customers

Originally posted - May 16, 2013 A topic that has been causing some buzz within the self-service laundry industry in recent years is online marketing. And with good reason - it works! Therefore, this month, I'd like to discuss promoting your laundry business online -...

What’s Your Achilles’ Heel?

Identifying and Correcting Your Inherent Weaknesses Will Make You a Stronger Laundry Owner My guess is that most laundry owners privately think they do a great job and feel they have few, if any, weaknesses. However, if the truth be known, it's very likely they all...

Laundry Owners Warehouse Expands Parts Division

Laundry Owners Warehouse, headquartered in Fort Lauderdale, Fla., recently expanded its facility to accommodate an inventory of more than 10,000 new and used parts. "Our new showroom and warehouse represent our commitment to providing store owners coast-to-coast the...

Iowa Governor Signs Historic Bill

New Legislation Repeals Sales Tax on Coin Laundry Service Iowa Gov. Terry Branstad has signed a bill - sponsored by the Iowa Self-Service Laundry Association - which repeals the sales tax on self-service laundries in that state. Before the passage of this bill, Iowa...

CG West Hosts 3rd Annual Profit Symposium

Record Numbers Attend Southern California Educational Event Continental Girbau West, based in Santa Fe Springs, Calif., recently hosted its third annual Conference of Champions Profit Symposium. The event - which drew more than 100 laundry owners and investors from...

Laundrylux Offers Disaster Recovery Program

Company Reaches Out to Midwest Store Owners Impacted by Recent Flooding Laundrylux has announced a disaster recovery program that will be offered to self-service laundry owners affected by the devastating floods over the past few weeks. This program includes no...

CLA Partners with ‘Too Small to Fail’ Initiative

Trade Association Commits to Raising Awareness of the Importance of Talking and Reading with Young Children At the fifth Clinton Global Initiative America meeting, Too Small to Fail – a joint initiative of the Clinton Foundation and Next Generation, which aims to help...

Continental Names 2014 Distributors of the Year

Fowler, Coronet Honored for Outstanding Sales and Service Continental Girbau has named Fowler Equipment Co. and Coronet Equipment its 2014 Distributors of the Year. Fowler, based in Bloomfield, N.J., received the manufacturer's Vended Laundry Distributor of the Year...

This Month's Issue

Tech on the Rise: How Operators Are Using Innovation to Run Smarter, Faster Laundromats: From AI phone systems to real-time data tracking, operators and suppliers share how technology is reshaping the modern laundry business and what’s coming next.
Business Profile: Delivering a Superior
Laundry Experience
Member Spotlight: Rick Rome –
Innovating Laundry, One Customer at a Time
Guest Column: How AI Changed Google Reviews (What Laundromat Owners Need to Know)
And More…

THE LATEST ON LAUNDROMATS

Industry News

Martin-Ray Laundry Systems Hosts Women in Coin Laundry Event

As the vended laundry industry continues to draw entrepreneurs, increasingly, these new business owners and investors are women. With that in mind, Jodi Way, territory sales representative at Martin-Ray Laundry Systems, a Denver-based Speed Queen distributor,...

‘Common Sense Won Out’

CLA, Lobbying Group Intervene to Protect Laundry Owners' Sales Tax Exemption in Kentucky Laundry owners in Kentucky dodged a bullet this spring - a bullet aimed directly at their bottom line... in the form of a 6 percent sales tax. Due to the state's more than $50...

WashClub Expands Software Footprint in U.S., Europe

WashClubTrak – a provider of online laundry and drycleaning delivery software – has announced that it has expanded into three key markets within the U.S. and one in Europe. The company has extended its footprint to Seattle; Phoenix; and Orange County, Calif. – as well...

ACI Recognizes Research on Detergent Performance in Lower Wash Temperatures

Research that explores new ways for laundry detergents to improve their cleaning performance in lower wash temperatures was honored with the American Cleaning Institute's Distinguished Paper Award, recognizing the most outstanding research to appear in 2017 in the...

Laundrylux Adds Teeters to Electrolux Distribution Network

Laundrylux has announced that Teeters Products, based in Fletcher, Ohio, is the newest addition to the Electrolux Professional laundry equipment distribution network for Ohio, Indiana, and Kentucky. "We're thrilled to welcome such a professional and customer-centric...