The Business of Laundry: Models That Work

In today’s laundromat industry, one truth holds across every market, model and mission: success requires more than just machines. Today’s operators must choose business models strategically, execute consistently, and lead with intention. Some lean into simple,...

Green is Good Business 

Green Operations Increasingly Important to Feed Consumer Demand  When Green Laundry Lounge co-owners Pulin and Krishna Dasai got into the vended laundry industry, they wanted to change a narrative: laundromats are water and energy-intensive businesses.   “The...

Metrics That Matter 

Profit, Performance, and Planning in Vended Laundry  The laundromat business is like most businesses in that you need to do a lot of things right to be successful. But how do you know if it’s working? According to successful owners, you just need to look at the...

Safety First, Last… Always

The Laundromat Owner’s Guide to Preventing Accidents, Protecting Your Business, and Controlling Your Insurance Costs As more and more entrepreneurs are discovering, running a laundromat can be a hugely rewarding business. But it also comes with its own set of risks...

PlanetLaundry Podcast

America’s #1 Resource for Vended Laundry News & Info

PlanetLaundry is the official publication of CLA and is trusted by thousands of laundry professionals to deliver the latest news and industry-specific topics.

A Tale of Two Stores

The Midweek Laundromat Doldrums Drove Owner John MacKrell to Seek Out Additional Business, Leading to the Creation of SpringboardIt was another quiet Tuesday. And, if John MacKrell were in the business of selling dryer lint, he would have told you – after a busy...

Do What You Like Best – And Never Give Up

An Interview with Chicago Laundry Business Veteran John VassiliadesJohn Vassiliades, president and CEO of J. Vassiliades & Co., began his career in the self-service laundry and drycleaning business more than 40 years ago. During that time, he has owned multiple...

Sizing Up a Potential Laundry Location

Demographic and Competitive Analyses are Time-Consuming and Maybe a Bit Boring – But They Can Be Critical to Finding a Winning Store SiteDemographic and competitive analyses can be useful tools for assessing whether or not a location has the potential to be a...

Headlines

[VIDEO] August 2018 Laundry Industry Update by Brian Wallace

Brian Wallace, President/CEO of the Coin Laundry Association, delivers to you the "Laundry Industry Update". This presentation, which is often delivered at distributor shows and other events throughout the nation, gives just a brief overview of some of the happenings...

Western State Design Announces Fall Service School Lineup

Western State Design will host three service schools for vended laundry operators this fall. The training sessions – which will run from 9:00 a.m. to 3:00 p.m. – will be conducted by Dexter Laundry factory representatives and WSD staff members.The schedule is as...

Washlava Wins Electrolux Future of Laundry Challenge in China

Washlava, a mobile technology company based in Tampa, has announced that its patent-pending technology recently won first place in the Electrolux Future of Laundry Challenge in China. Electrolux - headquartered in Stockholm, Sweden - asked companies to submit their...

CG West to Host Vended Laundry Service Seminar

Continental Girbau West will hold a vended laundry service school on November 7 at the company's headquarters in Santa Fe Springs, Calif. This free educational session, which is open to vended laundry owners and maintenance personnel, also will offer a one-day parts...

Partners in Laundry

To say the least, business partnerships of any kind are always going to be challenging. In fact, the majority of partnerships I've ever seen have failed, rather than succeeded. What's the problem? I believe the issue is that a business partnership is much like a...

Here’s to Your Health

Tips and Tactics to Help Keep Your Wash-Dry-Fold Employees Fit, Pain-Free and ProductiveYour employees are the lifeblood of your wash-dry-fold service. And, as that operation grows, you'll likely be thinking more and more about where to find the next great laundry...

All in the Family

The Psychodynamics of the Family-Owned Laundry Business – And How to Keep Yours Running Smoothly and EfficientlyMy guess is that early on nearly all small businesses were family-run businesses, especially in smaller towns. Since then, we've evolved from there to...

Taking the Scientific Approach

How to Leverage Today's Neuroscience Research When Running Your Laundry Business The world of science is ablaze - hotter than ever before in recorded history. Modern-day research is uncovering useful and practical information at supersonic speed in so many areas. For...

The Dreaded Refund

And Why It's Really Not All That Terrible – If Handled CorrectlyI have some terrible news for you. I hate to be the one to break it to you, but I find myself compelled to let you know…Someone on your team is going to make a mistake. Or an accident will happen. Or a...

Working Together

Is a Business Partnership Right for You?Atypical. Nontraditional. A little weird.Lisa and Daryl Johnson will agree that their business partnership – and subsequent laundry industry success – is probably all of those and more.It began as a fairly normal husband/wife...

Marketing Mistakes That Are Costing You Money

Here Are Five Common Miscues to Avoid When Promoting Your Vended Laundry BusinessNo one likes to admit that they could be making some major marketing mistakes. But, the truth of the matter is that you probably are.Hey… no one's perfect, right?I've been taking a long,...

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Laundromat Marketing

CleanCloud talks to industry experts about the tactics they use to attract new customers and encourage repeat business in our latest webinar

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September Magazine Issue

This Month's Issue

 

  • Tech on the Rise: How Operators Are Using Innovation to Run Smarter, Faster Laundromats: From AI phone systems to real-time data tracking, operators and suppliers share how technology is reshaping the modern laundry business and what’s coming next.
  • Business Profile: Delivering a Superior
    Laundry Experience
  • Member Spotlight: Rick Rome –
    Innovating Laundry, One Customer at a Time
  • Guest Column: How AI Changed Google Reviews (What Laundromat Owners Need to Know)
  • And More…

THE LATEST ON LAUNDROMATS

Industry News

Clean Show Announces Rate-Lock Deadline of January 15

Companies that have previously exhibited at the Clean Show have until Friday, January 15, 2021, to save money by locking in current booth rates for the next edition of the show. The next Clean Show will take place July 30-August 2, 2022 in Atlanta. “We understand that...

Clean Laundry Brand Announces Upcoming Store Openings

Clean Laundry – a licensed laundromat brand and concept – recently announced the addition of new locations in Texas, Arizona and Wisconsin. The brand, which is a business unit of Clickstop Inc., has reported two stores opening soon in Austin, Texas. In addition, the...

HappyNest Appoints Customer Experience Director

Laundry pickup-and-delivery service HappyNest – headquartered in East Greenwich, R.I. – has named Kyle Ricci its new director of customer experience. Most recently, Ricci served as manager of customer success at Upserve, a restaurant customer management platform based...

SLE Announces ‘Spring Blitz’ Events

Statewide Laundry Equipment has announced the dates for its Spring Blitz 2021, which will feature events in Florida, Georgia, North Carolina, South Carolina and Virginia. The in-person events, which will adhere to all CDC guidelines, will take place in February and...

PayRange Among Deloitte’s Technology Fast 500

PayRange – a provider of mobile payment options for the laundromat business, as well as for vending, amusement and other small-ticket merchants – recently was ranked 83rd on Deloitte’s Technology Fast 500, a ranking of the 500 fastest-growing technology, media,...

FROM YOUR FAVORITE INDUSTRY EXPERTS

Columns

The Laundry Doctor

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The Business Mind

Go Public

Originally posted - Feb 27, 2013 "If I was down to my last dollar, I'd spend it on public relations." – Bill Gates If you asked 10 people to define public relations, you'd likely get 10 different answers. Within the broad scope of marketing, public relations is one of...

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Wash With Wally

Wash with Wally: Wrinkle-Free Table Clothes

Originally posted - Jun 04, 2014 I service a commercial account that has just purchased some rather inexpensive, polyester table clothes that wrinkle when washed. Even the client admits that she bought an inferior product. We pretreat these items, wash them in warm...

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Viewpoint

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Digital Marketing

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Strategic Corporate Allies Program

Our Strategic Corporate Allies support CLA’s mission through advocacy, education, and innovation to strengthen the industry, advance our members’ businesses, and prepare the next generation of laundry professionals for the future.

Interested in becoming a Strategic Corporate Ally of CLA? Contact President & CEO, Brian Wallace via email at [email protected] or call (630) 491-0499.